This refund and cancellation policy outlines how you can cancel or seek a refund for a product / service
that you have purchased through the Platform. Under this policy:
1. Cancellations will only be considered if the request is made 7 days of placing the order. However,
cancellation requests may not be entertained if the orders have been communicated to such sellers /
merchant(s) listed on the Platform and they have initiated the process of shipping them, or the
product is out for delivery. In such an event, you may choose to reject the product at the doorstep.
2. In case of receipt of damaged or defective items, please report to our customer service team. The
request would be entertained once the seller/ merchant listed on the Platform, has checked and
determined the same at its own end. This should be reported within 7 days of receipt of products.
In case you feel that the product received is not as shown on the site or as per your expectations,
you must bring it to the notice of our customer service within 7 days of receiving the product. The
customer service team after looking into your complaint will take an appropriate decision.
3. In case of complaints regarding the products that come with a warranty from the manufacturers,
please refer the issue to them.
4. In case of any refunds approved by HAMZA ALI, it will take 7 days for the refund to be
processed to you.
5. In case of any refunds approved by HAMZA ALI, it will take 7 days for the refund to be credited to original payment method.

Shipping Policy

Last updated: [27/11/24]

Free Delivery

We are excited to offer free delivery on all orders. No minimum purchase is required.

Shipping Time

All orders are processed within 1-2 business days (excluding weekends and holidays). Once your order is processed, it will be shipped, and you can expect delivery within 3 business days.

Order Tracking

Once your order has been shipped, you will receive a confirmation email with a tracking number. You can use this tracking number to monitor the progress of your delivery.

Delays and Issues

While we aim to deliver all orders on time, unforeseen delays can sometimes occur due to factors such as weather, carrier issues, or high order volumes. If your order is delayed, damaged, or lost during shipment, please contact us at (care@driptator.com) within 7 days, and we will be happy to assist you.

Changes to This Policy

We may update this shipping policy from time to time to reflect changes in our services or for other operational, legal, or regulatory reasons. Any changes will be posted on this page, so please review it regularly.

If you have any questions or concerns about this policy, feel free to reach out to us at (care@driptator.com).